Cekap88 is fully committed to protecting the personal data of every member. This document describes how we collect, use, store, and safeguard your information as a user of our platform in Malaysia.
Six layers of data protection we implement to safeguard the privacy and security of every member's information.
All data transmitted between your device and cekap88 servers is protected with military-grade 256-bit SSL encryption. No third party can intercept or read your information while in transit.
Our KYC (Know Your Customer) process ensures that only verified individuals access the platform. Verification documents are stored in a segregated server environment with access restricted to authorised personnel only.
Member personal data is stored in data centres that comply with international security standards. Database access is restricted and monitored at all times, with a complete audit log for every access attempt.
Cekap88 provides two-factor authentication for all member accounts. This additional security layer ensures that only you can access your account, even if your password falls into the wrong hands.
Cekap88 has never and will never sell, rent, or share your personal data with third-party advertisers or data brokers. Your information is used solely for platform operational purposes as stated in this policy.
Every member has the right to access, amend, or request deletion of their personal data at any time. Such requests will be processed within 14 business days through our customer support team.
Welcome to the cekap88 Privacy Policy. This document is our official statement on how the cekap88 platform ("we", "Platform") handles your personal data ("Member", "User") when you use our website, mobile app, or any services provided by cekap88.
We understand that privacy is more than a legal obligation — it is the foundation of trust between us and every user in Malaysia. cekap88 operates on the principle that your personal data belongs entirely to you, and our duty is to safeguard it in the most responsible manner possible.
This Privacy Policy takes effect in accordance with the requirements of the applicable Personal Data Protection Act and describes your rights and our responsibilities in the context of personal data collection and processing.
Cekap88 collects your personal data through various means — including during account registration, platform usage, interactions with our support team, and through automated technologies such as cookies and server logs. Below are the categories of data we collect:
| Data Category | Example Information | Collection Methods |
|---|---|---|
| Identity Information | Full name, national ID number, date of birth, gender | Account registration, KYC process |
| Contact Information | Email address, phone number, residential address | Account registration, profile updates |
| Financial Information | Bank account number, bank name, transaction history | Deposits, withdrawals, payment processing |
| Usage Data | Betting history, games played, active session duration | Automatic platform activity |
| Technical Data | IP address, device type, operating system, web browser | Server logs, cookies, tracking technologies |
| KYC Documents | Copy of identity card, passport, bank statement, utility bill | Manual upload by member |
We only collect data that is strictly necessary for the stated purposes. cekap88 does not collect sensitive personal data such as health information, religious beliefs, or political views unless specifically required by applicable law.
Every piece of data we collect is used for a clear and lawful purpose. cekap88 processes your personal data on the following legal bases: fulfilment of contract, legitimate platform interests, compliance with legal obligations, and explicit consent provided by you.
The primary purposes for which your data is used are as follows:
Cekap88 takes an extremely cautious approach when it comes to sharing members' personal data. We does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes without your explicit consent.
However, there are limited situations where your data may be shared with specific parties:
All third parties we work with are contractually bound to use shared data solely for the specified purposes and to uphold data security standards equal to or exceeding our own.
The security of your personal data is the top priority at cekap88. We implement a multi-layered protection framework covering both technical and organisational aspects to ensure your data remains fully protected at all times.
The technical security measures we have implemented include:
At the organisational level, access to member data is restricted on a need-to-know basis. All staff with access to sensitive data are required to undergo rigorous data security training and sign confidentiality agreements.
Cekap88 uses cookies and similar tracking technologies to enhance user experience, maintain login session security, and understand overall platform usage patterns.
There are three categories of cookies we use:
These cookies are required for the platform's core functions and cannot be disabled. They include login session cookies, CSRF security tokens, and language preference cookies. Without them, the platform will not function properly.
These cookies help us understand how users interact with the platform — the most frequently visited pages, time spent, and navigation paths. This data is used in aggregate and anonymised form for platform improvements.
These cookies store your personal preferences such as display settings, preferred language, and game choices to deliver a more personalised experience on your next visit.
You can manage your cookie settings through your web browser settings at any time. Please note that disabling essential cookies may affect platform functionality.
As a cekap88 member, you hold certain rights regarding your personal data, which we fully respect. Here are the rights you are entitled to:
To exercise any of the above rights, please contact the cekap88 customer support team via live chat or email. We will verify your identity before processing any data-related request.
Cekap88 retains your personal data only for as long as necessary to fulfil the purpose of collection or to comply with relevant legal obligations. The retention periods we observe are as follows:
Once the retention period expires, your personal data will be securely deleted or anonymised in accordance with approved data deletion procedures, ensuring no identifiable data remains.
The cekap88 platform may contain links to third-party websites or services in certain contexts. It is important to understand that this Privacy Policy applies solely to the cekap88 platform and does not cover the privacy practices of any third party.
Cekap88 is not responsible for the privacy policies, content, or security practices of any third-party websites or services. We encourage you to read the privacy policy of any site you visit outside the cekap88 platform.
Cekap88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our operational practices, new legal requirements, or improvements in how we protect your data.
When material changes are made to this policy, we will:
It is your responsibility to review this Privacy Policy periodically. Your continued use of the platform after any changes take effect constitutes your acceptance of the revised privacy terms.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our dedicated data privacy team is ready to assist you.
For formal privacy-related complaints, please include your full name, account number (if applicable), and a detailed description of your concern. We are committed to responding within 14 business days for all privacy-related enquiries.